Terms and Conditions

1. Introduction Welcome to Assistsplace. These terms and conditions govern your access to and use of our online home service delivery platform. By using our Service, you agree to comply with these Terms. If you do not agree, you may not use the Service.
2. Eligibility To use our Service, you must:

Eligibility To use our Service, you must

Be at least 18 years old or have the consent of a legal guardian.
Provide accurate, current, and complete information during registration.

3. Scope of Service Our platform connects customers with qualified professionals for home services such as cleaning, painting, lawn mowing, pet/dog walking, plumbing, electrical services, and more. The services are performed by independent contractors (“Service Providers”), not by us.

User Accounts

You must create an account to use our Service. You are responsible for maintaining the confidentiality of your login credentials.
You agree to notify us immediately of any unauthorized access or breach of security.

Booking and Payment

All bookings must be made through our platform.
Prices displayed include applicable taxes unless stated otherwise.
Payment is processed securely through our platform at the time of booking.

Cancellations and Refunds

Cancellation policies may vary depending on the Service Provider. Please review the cancellation terms provided during booking.

• cancellations between 48-24 hours before the date: 25% of the booking price
• cancellations between 24-12 hours before date: 50% of the booking price
• cancellations less than 12 hours before the date: 100% of the booking price
  Refunds, if applicable, will be processed following our refund policy.

Service Standards and Liability

We strive to connect you with reliable and qualified Service Providers; however, we do not guarantee the quality of services provided.
Any disputes regarding services should be resolved through negotiation.
The service provider commits to professionally delivering services, ensuring compliance with all legal requirements, safeguarding user data in line with our Privacy Policy, and addressing service-related concerns promptly.
During providing a service, additional work that might occur beyond the scope of the service provider must be completed by another professional service provider.

Prohibited Conduct When using our Service, you agree not to

Violate any laws or regulations.
Provide false or misleading information.
Harass, abuse, or harm Service Providers.
9. Intellectual Property All content on our platform, including logos, text, graphics, and software, is the property of Assistsplace. Unauthorized use is prohibited.
10. Privacy Policy Your use of our Service is subject to our Privacy Policy, which outlines how we collect, use, and protect your information.
11. Modifications We may update these Terms at any time. Changes will be effective upon posting on our platform. Continued use of the Service constitutes acceptance of the revised Terms.
12. Termination We reserve the right to terminate or suspend your access to the Service if you violate these Terms or engage in unlawful behavior.
13. Limitation of Liability To the extent permitted by law, our liability is limited to the amount you paid for the Service in question.
14. Contact Us For questions or concerns regarding these Terms, please contact us at: info@assistsplace.org

By using our Service, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
Thank you for choosing Assistsplace! We look forward to serving you.